Privacy Policy
Last Updated:30/03/2025
At Lifebook memories we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lifebookmemories.com.au
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use our website.
1. Information We Collect
a. Personal Information
When you visit our website, we may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely via third-party providers)
- Any other information you provide voluntarily
b. Non-Personal Information
We also collect non-personal information automatically, such as:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the site
- Referring website
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services
- To process transactions and fulfill orders
- To respond to inquiries and customer support requests
- To send promotional emails (you can opt out anytime)
- To analyse website traffic and improve user experience
- To comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share it with:
- Service providers: Third-party companies that help us operate our website, process payments, or deliver products/services
- Legal authorities: If required by law or to protect our rights and safety
- Business transfers: In case of a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
5. Data Security
We take reasonable measures to protect your data from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
- Accessing, updating, or deleting your information
- Opting out of marketing communications
- Restricting or objecting to certain data processing activities
To exercise your rights, contact us at info@lifebookmemories.com.au or 1300 371 883
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page. We encourage you to review it periodically.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
info@lifebookmemories.com or info@lifebookmemories.com.au